Everything is too hard to use, with Asurion CEO Tony Detter

Everything is too complicated. Asurion CEO Tony Detter joins Verge editor-in-chief, Nilay Patel to discuss simplifying our experience with tech products, the problems with closed eco-systems and why an insurance company like Asurion got involved with tech support. Learn more about your ad choices. Visit podcastchoices.com/adchoices