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In this episode, Blythe discusses fighting fraud and the value of great customer service with Meghann Erhart, EVP at Relay Payments. She emphasizes customer service rooted in empathy, honed through over 15 years in the industry and firsthand experiences with drivers. Meghann also stresses the importance of kindness and fostering strong relationships within the freight community.LINKS:Relay Payments' WebsiteMeghann's LinkedInWATCH THE FULL EPISODE HEREFeedback? Ideas for a future episode? Shoo...