29: Delivering an Exceptional Customer Experience with David Arato

36:11

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Join host Steve Coughran as he sits down with David Arato, the remarkable founder of Gelato 101, California's premier gelato destination. Discover the strategies that propelled Gelato 101 to become a beloved brand known for its exceptional customer experience. David shares insights on training staff, sourcing the finest ingredients, and incorporating customer feedback to continuously improve. Tune in to this engaging conversation and be inspired by the entrepreneurial wisdom of David Arato, a...