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No.951 留住顧客的關鍵時刻/Moments of Truth

25:21

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即使你從未將自己視為服務業,也必須體認現在已進入顧客導向的時代,而以顧客為導向的公司唯一真正的資產是滿意的顧客。 -- Hosting provided by SoundOn

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