Charlotte Blank - The Science of Motivation

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This week on Standard Deviations with Dr. Daniel Crosby, Dr. Crosby speaks with Charlotte Blank. As Maritz’s first Chief Behavioral Officer and one of the few CBOs in business today, Blank dives deep into the human behavior that drives employee and customer engagement. Blank forges the connection between academic behavioral theory and applied solution practice. A graduate of Harvard Business School, Blank shares prized research on everything from incentive programs to consumer psychology. Incentive magazine named her one of 2016’s 25 Most Influential People in the Incentive Industry.