Why the Best Automation Isn’t Always More Automation

Automation can transform logistics operations – but only when it solves the right problem.

In this episode of Logistics Business Conversations, Antonio DiCarlo of Intralox joins us to discuss why successful automation projects should start by understanding the customer’s operation, rather than choosing the latest piece of technology.

Drawing on 30 years in the industry, Antonio explores the misconceptions companies often have about automation, why semi-automation can sometimes deliver better results than full automation, and how pilots and prototypes can build confidence before wider deployment.

We also discuss how to measure the real value of automation beyond throughput, including productivity, ergonomics, maintenance and total cost of ownership – and why choosing the right solution can be a little like buying a car.

Finally, Antonio looks at how parcel logistics has changed over the past three decades, what the next generation of simpler, lower-complexity automation could look like, and why delivering every parcel successfully has become such an important part of modern society.

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