AI in the Background, Brokers in Control

If you're still relying on check calls and spreadsheets to track freight, you're already behind. In this episode, Chain’s EVP of Sales, Kevin Coomes, joins the show to break down how his team is building AI-powered tools that make life easier for freight brokers, from exception management to proactive customer communication. We also dig into the origin of Chain, how their Autopilot tool works inside your TMS, and why eliminating noise is the real key to broker productivity. Key ta...