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The Innovation Engine Podcast

213. Shrinking the Healthcare Procedure-to-Payment Gap, with Zach Kelly of Chello

32:06

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In healthcare, it’s the norm for there to be a three-month gap between providing a service and getting paid for it.

Our guest today, Zachary Kelly, talks with 3Pillar healthcare industry lead Steve Rowe about what FinTech innovations can do to help physicians and private healthcare practices close that gap. 

Zachary is the Head of Growth for Chello, a credit line product from Oriental Bank that serves small-to-medium sized healthcare businesses. He explains how their market research showed that healthcare SMBs were facing two main pain points: not having a clear picture of their cash flow, and trouble getting timely access to lines of credit.

We then dive into the solutions. We discuss how Chello is bringing the robust use of APIs over from the financial world and integrating it into the healthcare ecosystem. We also discuss how Chello can directly tap into data about claims approval to better underwrite cash injections for practices.

If you currently run a healthcare SMB or have hopes of one day starting an independent practice, this episode will get you excited about the brighter future ahead.

Episode Highlights

  • Market research findings on the FinTech needs of healthcare SMBs
  • Developing a tech stack to provide a clearer view of cash flow for practices
  • How using claims data can lead to better underwriting quick cash injections for independent physicians


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