Ep 27 - Support Processes

Continuing the "Understanding the Standard" mini series we dig into Support Processes required for ISO 9001.  You may be seriously surprised at how much choice you have in determining the requirements for your organization.  For instance, did you know that the ISO 9001 standard does NOT specify how often different types of measurement equipment need to be calibrated or the method required for preventative maintenance on your machines?  Furthermore, we dive into the requirements for Competence and the surprising little requirement for Training.
Darci has requested that you message her (click here for Darci's LinkedIn profile) if you already know what VTL and VBM stand for.
Let us not forget either, the importance of Documented Information for any QMS "Quality Management System", without good controlled documented information you simply do not have a functioning Quality Management System. #QualityMatters
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