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Ep 74 - Matt Sands of The Mineral Rights Podcast on implementing lean and continuous improvement
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From sales, service, accounting and of course the production floor Quality Matters. Regardless if you implementing lean or continuous improvement in the office or shop floor management buy in is key, but don't neglect the folks doing the work day to day. Continuous improvement is more than the tools and processes but an overall change management journey.
"If it is going to be successful, it has got to be a part of the everyday way people do their work"
"If it is going to be successful, it has got to be a part of the everyday way people do their work"